IMPACT OF SUPPLY CHAIN INTERNAL AND EXTERNAL COLLABORATION ON LOGISTICAL SERVICE PERFORMANCE OF FIRMS OPERATING IN PAKISTAN

Abstract

Purpose: This study was conducted to assess the impact of Supply Chain’s Internal (within the pany among departments) and External (with suppliers and customers) Collaboration on the Logistical performance of companies operating in Pakistan. Design/Methodology: A sample of 300 managers representing 30 companies was selected. The gathered through questionnaires sent electronically to the each of the firm selected for used upon the data to test the hypotheses. com data was the study. Regression analysis was Findings: External collaboration positively impacts Logistical performance. The relationship between Internal collaboration and Logistical performance is not found to be significant. Internal collaboration and external collaboration are found to be positively correlated. Limitations and implications: The study has been conducted at a small scale in 30 companies, most of which are situated within the territory of Karachi. The generalizability of the study is therefore limited. Further inter-city research is needed. Moreover, the study is based on the of the respondents about the firms they work in. It is therefore suggested that which assess the variables with even subjective views future studies should focus on development of measures more objectivity