Status of call centers, its scope & management in Pakistan

Syed Iqbal Mian, 211002-078

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dc.contributor.author	Syed Iqbal Mian, 211002-078
dc.date.accessioned	2020-08-15T05:31:54Z
dc.date.available	2020-08-15T05:31:54Z
dc.date.issued	2004
dc.identifier.uri	http://hdl.handle.net/123456789/9532
dc.description	Supervised by Dr. Tanveer-uz-Zaman	en_US
dc.description.abstract	The study focuses call centers, their status, scope and management in Pakistan's perspective. Call centers are the hottest topic in IT-business today and many companies are opting for the business in this area. The study focuses the actual status and scope of the call center in Pakistan with respect to its awareness in local business and also explore the opportunities in international market for Pakistan to become a Partner with •western countries in their outsource projects. The management of call centers is usually based on the prescribed standards form global bodies and for this these standards are studies and mentioned with Pakistani environment in focus.	en_US
dc.language.iso	en	en_US
dc.publisher	Bahria University Islamabad Campus	en_US
dc.relation.ispartofseries	BBA;MFN 0087
dc.subject	Business Studies.	en_US
dc.title	Status of call centers, its scope & management in Pakistan	en_US
dc.type	Thesis	en_US