Abstract:
Purpose
This research aims to investigate salesperson’s Job Autonomy impact on Work Outcomes
(job performance, job satisfaction and job stress) with the mediating effect of Self-efficacy.
The study also provides the evidence of the relationship occurred within Work Outcomes
such as Job Satisfaction impact on Job Performance and Job Stress impact on Job Performance.
Methodology & Design
This quantitative study is based on data collected from 302 respondents who were the
salespersons of six specific FMCG firms operating in Karachi. Closed ended structured
questiomiaire with a mix of both hardcopy and softcopy were distributed through email and
personal contacts as per accessibility. Simple mediation analysis was used to test the hypotheses.
Findings
Finding of the results provide an
Outcomes and a
evidence of Job Autonomy’s direct impact on Work
partial mediation relationship between Job Autonomy, Self-efficacy and
Work Outcomes. The result also shows a significant impact of Job Satisfaction
Performance but an insignificant relationship between Job Stress and Job Performance. on Job
Recommendations
According to the research content, the findings of this study have significant implications for
HR specialist in designing a job for frontline employees such as salespersons. Job Autonomy,
the main job component has important positive impact on Work Outcomes like Job Satisfaction and Job Performance. Granting autonomy in jobs schedule and work more methods is a source of intrinsic motivation for employees which develops and increases their Self-efficacy aspect and improves their satisfaction and performance,
individual perception regarding autonomy is same, for some it can lead to stress.
some
But not all
Therefore a recruiter must hire a good fit keeping in mind the job design because not all individual
practice and enjoy Job Autonomy.
