Abstract:
The research was conducted with the purpose to identify influence of various Quality
Management Practices (QMPs)on organizational effectiveness at Karachi Shipyard
and Engineering Works (KS&EW). The QMPs selected for the research included
Customer focus approach', Education and Training, Continuous Improvement,
Teamwork, and Top Management Commitment. Adopting deductive approach,
hypotheses were first formulated after extracting independent variables from the
relevant literature. A research instrument in the form of a well-structured
questionnaire was developed for collection of quantitative primary data from a sample
of 80 respondents. The collected data were then treated by applying correlation and
regression analysis tools. The impact of independent variables on dependent variable established. Findings of the study indicate that there is a positive impact ofwas various practices (independent variables) on organizational effectiveness, although
with varying degree. Overall, employees have a positive perception about existing
TQM practices and believe that these are quite effective to achieve desired objectives.
This study is considered quite beneficial for the management of KS&EW for organizationalascertaining influence of quality management practices
effectiveness. Managers of the organizations of other industries and academia may
on
also find the study useful and can benefit from its findings. In the end some useful have been recommended to enable KS&EW for further improvingmeasures
organizational effectiveness.
