IMPACT OF ORGANIZATIONAL JUSTICE ON EMPLOYEE PERFORMANCE IN BANKING SECTOR OF KARACHI

Abstract

Purpose: The aim of this research is to find out the impact of organizational justice on employee performance in banking sector of Karachi. The main objective of this research study is to examine how organizational justice improves the employee performance in banking sector of Karachi. The three dimensions of organizational justice used in this study and they are distributive justice, procedural justice and interactional justice. Research methodology: This research follows the deductive approach. The research is explanatory. The quantitative data was collected was collected using a well-structured questionnaire. Non probability convenience sampling technique is use as a sampling technique. The sample size of this research study is 200. Data is collected from employees working in banking sector (HBL Pakistan, Faysal bank, Summit bank, United bank limited) of Karachi only. The study use correlation and regression analysis to test the hypothesis in the sample of 200 respondents. Findings: The study has revealed that there is a positive impact of distributive justice and interactional justice on employee performance while on the other hand procedural justice does not have a significant impact on employee performance. Practical implications: The outcomes of this research will help the managers to understand the concept and importance of organizational justice. This study will accurately examine the organizational justice and how potentially it improves the employee performance.