IMPACT OF TRAINING & DEVELOPMENTON EMPLOYEE PERFORMANCE IN HOTEL INDUSTRY OF KARACHI, PAKISTAN

Abstract

Purpose: This study is focused on evaluating the impact of training & development employee performance in the hotel industry of Karachi. The employee is the key resource of the organization. By the employee performance, the organization will achieve. Training and development are the only of the most vital tool of HRM to increase employee efficiency creativity and productivity. on Methodology / Sample: The purpose of this study is descriptive which is based on quantitative data collected through a standardized questionnaire and study analysis the three hypotheses by using the collected data. Data was collected from 270 employees (male and female) from multiple departments of Hotel industry at Karachi. The data was evaluated or analyzed by Pearson’s correlation and regression analysis and check the reliability with the help of SPSS software. Findings: The finding of this study proves that: there is a significant positive relationship between training and development, employee performance, job satisfaction at hotel industry. The study recommends that organization have to align the training program to their employee with the help of training need analysis on the regular base and develop their skills. Implications of the study: This study is relatively helpful for the management of Hotel industry at Karachi. The hotel industry and other organization will find out the relative influence of the variance training and development on employee performance and take the corrective measurement for betterment. Other academia and organizations can also take benefit from this study.