Impact of training and development on employee performance – Analyzing the mediating role of job satisfaction in services Industry of Pakistan

Abstract

The researcher has extended efforts to evaluate the mediating role of job satisfaction in the relationship between training and development and employee performance. The study is following positivist research philosophy and thus has incorporated in it quantitative methods of analysis. The research data has been collected through conducting a questionnaire survey from primary sources and the same is comprised on individuals working in the various services provider organizations. The research data was then subjected to statistical analysis tools of correlation and regression after verifying that no issues relating reliability and validity concerns of the measuring instrument are present. The findings obtained were in line with the proposed theoretical model and it has been concluded that training and development initiatives exhibit positive and significant impact on employee performance, however, the influence exerted on employee performance is likely to intensify with the mediation of job satisfaction