Impact of Work-Family-Conflict and Family-Work-Conflict on Turn-over Intention of Front-line-Employees in the Banking Sector of Pakistan

Abstract

This research paper theoretically examine the impact of work family conflict and family work conflict on turn over intention. It is proposed that work family conflict and family work conflict will affect the turnover intention of front line employees in the banking sector of Pakistan. The study has been conducted in Islamabad, Pakistan and data has been collected with the help of 60 self-administered questionnaires from front line employees of different banks of Islamabad Capital Territory of Pakistan as per the convenience. Researcher used a structured questionnaire comprising a combination of instruments to collect the data required. All the instruments used were developed specifically to test the impact of work family conflict and family work conflict on turnover intentions, and their reliability has been confirmed by a number of studies. The study finds that there are many possible contributing factors to turn over intention of employees in banking sector of Pakistan, work family conflict and family work conflict have a positive impact on turn over intention of front line employees in banking sector of Pakistan. As the congruence model suggests that work and family share a common case and that relation is positive. Work has an impact on family and vice versa as employees are agonized by work life balance that leads to turn over intention. Moreover, we would suggest this research to be done on a bigger scale with a bigger sample size in different sectors of business and industry all over Pakistan