IMPACT OF TALENT MANAGEMENT ON EMPLOYEE SATISFACTION AT AGA KHAN HOSPITAL

Abstract

Purpose: The main purpose of the research was to identify different factors related to talent management and their relationship with employee satisfaction at Aga Khan Hospital. It was also endeavored to explore relationship between talent management and employee satisfaction and recommend changes in the existing talent management process of Aga Khan Hospital. Methodology: This research was explanatory in nature in which deductive approach was adopted and hypotheses were formulated after studying relevant literature. Subsequently, a research instrument i.e. a well-structured questionnaire was prepared for collecting quantitative primary data from a selected sample of respondents. The sample size of this research was approximately 100 employees. The data was collected from all age group, male and female with the grade ranging from AH1 to AH4. Findings: The results showed that selection, utilisation, and talent development and talent keeping all have a strong relationship with employee satisfaction. The results clearly present the fact that recruitment selection and talent keeping has a weak relationship on satisfaction of employees on the other hand, talent utilisation talent development practices adopted by Aga Khan Hospital are quite satisfactory. Practical Implications: The study is considered quite beneficial for management of the hospital in understanding impact of different factor of talent management on employee satisfaction. Other hospitals of the industry may equally benefit from the findings of this study. Besides, managers of other industries and academia may also find this study quite useful for the employee satisfaction.