Abstract:
The purpose of this thesis was to investigate “Maintaining the Balance between
Expectation of Employees While Keeping Them Motivated In Private Banks Of Pakistan”. The
objective is to know closely and to search for the answer that relates to the employees
perception about the significance of motivation. The company’s most desirable asset is the
employees, so it is important to keep them in high spirit. This target can be achieved by
motivational programs, which beseech to their sense of team work and individual professional
development. With a greater sense of morality, the company should have employees who are
more than happy in order to go the extra mile to complete tasks and projects in a timely manner.
The nature of the study is both exploratory and descriptive. To gather the needed data, a survey
of questionnaire was used. The respondent of the study are those employees who are currently working
in banks and the managers who maintain the expectations of employees. The main reasons for the
demotivation among the employees are due to lack of open communication between the
departments, lack of on-going training and no additional compensation given when the
employees work for extra hours. The employees also become demotivated when the banks does
not give any rewards nor promote them to any other level when they work with dedication. In
order to resolve these problems the organization should take the major steps. Training programs
must be held monthly or after two months, in order to refresh and energize the employees with new ideas.
Involve employees in decision making, and allow them to give feedbacks.Employees must be awarded
with rewards or promotions for their best performance, extra pay must be given to the employees when
they work overtime, the managers must appreciate their employees, beside promotion and increments
there should be activities were various departments interact with each other, the organizations may rotate
their employees, delegation of the work as per caliber of staff may also be serving as good working
motivators, right person should be on right position and promotions and rewards must be given when
employee work with full dedications and show honesty and integrity.
