Abstract:
Job stress is one of the leading management issues in many organizations. It is very important to
reduce the level of job stress among the employees in order to increase the efficiency and
effectiveness of any organization. The purpose of the research study is to highlight the issues of
job stress and how it impacts the performance of the employees in the banking sector.
The research includes the primary as well as the secondary data. The secondary data is being
collected from internet, books and articles. The primary data is being collected through
questionnaires; the target population consisted of employees of Barclays with a sample size of
50.
The findings suggest that job stress affects the performance of the employees in the banking
sector. There are factors like unachievable targets, high load of work, changes in the job, excess
hours of work, unsupportive leadership, work conditions, lack of training and support, high
responsibility and lack of support colleagues which increases the level of stress and affects the
employee’s job performance. The findings also suggest the measures for the management of
stress among the employees.
The study concludes that job stress has a great impact on the performance of the employees in an
organization. The lower the level of job stress is; the higher is the productivity and effectiveness
of the organization.
The outcome of the research might help the employees and organization to understand the major
causes of job stress, its impact on the employee’s performance and the measures to control it, in
order to enhance the effectiveness and efficiency of employees.
