Abstract:
To determine the effectiveness of the conflict management and leadership styles
(transformational and transactional) on conflict (cognitive and relational) at KESC.
Where leadership style(Idealized influence, Individual consideration, Inspirational
motivation, and Intellectual stimulation) are the independent variable and the workplace
conflict (cognitive and relational) are the dependent variable. The finding of the research
is both type of conflict exists at KESC but both type of leadership cannot be assessed
with the same mechanism.