ANALYZE THE PERFORMANCE OF INBOX BUSINESS TECHNOLOGY IN IT SERVICES OF PAKISTAN

Abstract

The purpose of this study is to highlight the performance of the Inbox Business Technology in the field of IT services in Pakistan. The data for this research has been gathered through the feedback and responses of the customer’s questionnaire survey. The respondents of the questionnaire was company users and customers which having the k long term relationship with company or have the currently join business agreements through their valuable projects. The outcomes of this survey highlight the main weakness and strong points of the Inbox business technology in the field of IT services in Pakistan. After the succession of this company business survey analysis, it has been concluded that the company also has to focus on the main aspect of business strategies through which it can be upgrade its business prolong and also can be successful in making its image among their competitors with global progression in this era of Information Technology. Many aspects have been highlighted from the customer’s feedback which will be used to overcome the ground level challenges which were being faced by the user and customers. The Logic was to promote users satisfaction on provided facility with continuous benefits later than urgent and on time rectification of their problems. While, in order to overcome some challenges requisition is to build up support group with suitable management included with system level access, skillful resources and employees, logistically improved services and backup facilities.