IMPACT OF STRESS CREATING FACTORS ON EMPLOYEE JOB SATISFACTION AT UBL (KARACHI)

Abstract

Purpose of the study: The core purpose of this study is to find the impact of five stress creating factors on job satisfaction among the employees of UBL in Karachi. These factors include work life imbalance, excessive workload, job insecurity, lack of freedom and poor working relationship. Research method/sampling: Deductive approach was followed .Quantitative data is collected through questionnaires on a five point likert scale. Stratified sampling technique is used. A total of 270 questionnaires were distributed out of which 244 were returned. Data of 223 questionnaires was used in the analysis. The data was analyzed using SPSS. Pearson correlation and ANOVA tests are used. Findings of the research: The findings advocate that the selected five stress creating factors have significant relationship with job satisfaction. Excessive workload and poor working relationship have strong negative impact on job satisfaction. Job insecurity and work life imbalance have weak negative impact on employee job satisfaction whereas lack of freedom has a moderate positive impact on employee job satisfaction and that the job satisfaction does not vary on the basis of work location in UBL. Practical implications of the research: The findings of this research can prove helpful for UBL to improve their policies and programs in order to increase employee job satisfaction. It can also serve as a future reference for researchers conducting research on factors of job stress particularly in banking sector of Pakistan. Similar studies can be conducted for other banks. Other stress creating factors can also be included in the research.