Abstract:
Purpose:
The major purpose of this research is to highlight importance and impact of viral marketing in this
changing era. The mobile marketing practitioners in Pakistan may use the present study findings to
design viral marketing campaigns for the promotion of their brands by making use of different mediums
such as, social network sites, blogs, e-mails, and mobile phones.
Methodology:
Open and close ended questionnaire was used by the researcher to gather data from individuals. The
quantitative data which was collected was then tested using SPSS tools.
Findings:
Marketers should pay greater attention to the information content of viral marketing messages.
Authentic, relevant, and useful information should be provided to the customers in order to increase the
credibility of viral marketing messages. Moreover, entertainment should be made an essential part of
viral marketing messages for making it interesting for the customers.
Practical implications:
The findings from this research will help build two way communications between advertisers and
customers thereby, fostering long term relationship with customers in a less costly manner.
