IMPACT OF ELECTRONIC DATA INTERCHANGE (EDI) ON ORDER PROCESSING SYSTEM

Abstract

Purpose- The purpose of this study was to find out the impact of implementation and integration of Electronic Data Interchange EDI on Order Processing System OPS. Methodology/Approach- Only Secondary data was used in order carryout this research and analysis. The data was extracted through the Order Management System of organization. Furthermore, Customer portals and shipping service portals were accessed in order to extract data to create linkages. Different queries and reports were run on the software. SPSS analyses of Independent sample T-Test and Chi square test were applied to acquire the differentiating values. Variables under Study were Order Placement Time, Order Processing Time, Order Processing Cost and Error rate.