IMPACT OF FACTORS OF BUSINESS PROCESS RE-ENGINEERING ON CUSTOMER SATISFACTION - A CASE OF BAHRIA UNIVERSITY

dc.contributor.author	SAAD AFZAL, Reg # 29081
dc.date.accessioned	2017-11-23T06:22:21Z
dc.date.available	2017-11-23T06:22:21Z
dc.date.issued	2015
dc.identifier.uri	http://hdl.handle.net/123456789/5089
dc.description	Supervised By Khurram Adeel shaikh	en_US
dc.description.abstract	Aim of study: The aim of this study is to identify the lacking in current processes of Bahria University and to propose the new and refined processes that can overcome the current issues. The new processes will be influenced by IT (Information Technology) and the purpose behind that is the effectiveness and efficiency of the processes. This may help in pleasing the students of Bahria University for processes other than taking classes and education. This is a kind of facilitating the students and impacts the good words of mouth by change in traditional processes.	en_US
dc.language.iso	en	en_US
dc.publisher	Bahria University Karachi Campus	en_US
dc.relation.ispartofseries	MBA;
dc.subject	CUSTOMER SATISFACTION, BUSINESS PROCESS,	en_US
dc.title	IMPACT OF FACTORS OF BUSINESS PROCESS RE-ENGINEERING ON CUSTOMER SATISFACTION - A CASE OF BAHRIA UNIVERSITY	en_US
dc.type	Thesis	en_US