Abstract:
Purpose:
The puipose of this research was to find out the impact of Performance Appraisal System
(PAS) on Employee satisfaction at Karachi Port Trust (KPT). Performance appraisal is
considei ed an essential tool to motivate and develop employees. Effort was made to find out
the effectiveness of PAS by looking at its various aspects.
Methodology/sample:
The research, being explanatory in nature, involved quantitative data collected through a
questionnaire. The data were collect from a sample of 50 managerial level employees
belonging to different departments of KPT. To analyze the data, Regression and Correlation
tests were applied.
Findings:
The investigation and analysis results have revealed that there is no participative goal setting
at KPT. Managers do not give an opportunity of participative goal setting to employees,
although it is a very essential component of PAS. However, periodic review meetings during
the appraisal cycle are a source of satisfaction among the employees as they are provided
feedback for corrective measures.
Practical Implications:
The findings/results of this research are likely to help the management of KPT about
effectiveness of PAS and also about its weaknesses. Participative goal setting can improve the
satisfaction and motivation level of employees. Although managers set goals in the start ofthe
year but for perfect PAS, participation of employees and provision of timely feedback is
essential. Other organization may also benefit from this study. Future scholars may further
study causes of non-participative management by the manageis.
