Perception of employees about on the job and off the job training and impacts on employee’s performance

Abstract

Purpose of the Study: This thesis study was designed to understand the impact of on the job training and off the job training the performance level of the employees and turnover rate of the employee in the banking industry of Pakistan and find out that which is more effective to enhance the performance of employees in banking industry of Pakistan and reduce the turnover rate.

Research Method and Sampling: Askari bank is selected as a sample bank for this study due the limitations of the time period allocated to the study. A specific questionnaire is designed to collect the responses and extract the finding to provide a clear picture of industry. The branches of Askari bank in Karachi are focused for this research study. A sample size of hundred respondents is selected for the study and convent sampling method is followed to receive the responses. In statistical analysis process, correlation matrix, ANOVA and hypothesis testing is employed to understand the impact of the on the job training and off the job training on employees in Askari bank.

Finding of the Research: It is concluded throughout the study that on the job training is more appreciated among employees of Askari bank in comparison to off the job training and consequence of on the job training are more noteworthy of on the job training in comparison to off the job training. It is also supported by hypothesis testing conducted and result of the ANOVA for off the job training and on the job training. In addition, positive correlation of on the job and off the job training provided to the staff and its outcomes on the fulfillment level of the employee, accountable behavior toward job tasks and growth in the productivity level of the employee all are in support training program designed by the bank to develop its workforce in the achievement of its goals.

Practical Implication of the study: The objective of the study is to support the banking industry of Pakistan to understand the efficiency of training provided to their employee and the role of on the job and off the job training in improving their performance along with this reducing the turnover rate. It helps to the banking industry to make effective tradeoff between on the job training and off the job training to be cost effective and efficient.