EXPLORING THE ROLE OF LINE MANAGER IN EXPERIENTIAL LEARNING AT TCS PRIVATE LIMITED

Abstract

Purpose- Major Aim of this study was to evaluate the role of line manager in experiential learning at TCS Private limited. The study was designed to investigate the real relationships amongst the line manager and experiential learning. The contemporary organizations tend to suffice the need of employee development through off the job trainings, whereas the role of on the job training and skill development remains an inevitable significant phenomenon. Considering a holistic approach toward learning, and assuring the role of line manager in experiential learning at TCS Private Limited, the aim of the study is to isolate the critically significant role of line manager in employee training and development. Pedagogy and andragogy are two inevitable realities that are backed by individual styles of learning. On the job and off the job trainings are both critical in examination of the conducted research, but owing to the significant position of the line manager the role of on the job training is under study in the given research Methodology/sample- The study involved use of questionnaires filled by 87 respondents representing the samples of both managerial and supervised staff, the research outcomes where authenticated against the literature findings. The secondary data was also incorporated to reach the conclusion. The organizations real training data and interviews from the managers and departmental heads have been incorporated to instill the essence of the conducted research. Findings- Depending on the primary outcomes of the data collected through questionnaires, the outcomes have been analyzed the data using MS Excel, via application of mathematical tools. The responses of interviews, Line Mangers and the Supervised Staff have been reported and computed separately. Practical Implications- The outcomes of the research might help the organization making informed decisions pertaining to on the job trainings and the role of line managers. In the light of the research findings the recommendations to foster on the job training and organization learning have been nominated.