Abstract:
The objective of the project to study the performance management system being practiced
byCMPak (Zong) Pakistan, its effect on the job performance of the employees and how PMS
is integrated with other organizational functions to achieve strategic goals of the organization.
Through detailed study of the organization, we identified that the correct implementation of
Performance Management System (performance evaluation, appraisal and the feedback
process) has a great persuasion on employee’s performance, satisfaction and motivation.
Our study also revealsthat although PMS is not fullyimplemented howeveremployees are
generally satisfied with the current performance management system prevailing in
Zong.Employees are motivated and committed to achievement of organizational goals.
Various organization functions are integrated which contribute towards achieving of
goals.HR department, being sponsor of the PMS,is striving to further improve the existing
PMS.
