The impact of workload, role conflict, autonomy and stress on employee performance, a comparison of public and private banks in Pakistan

Abstract

Workplace stress is thought to be an interaction between a person and their work environments resulting in the awareness in the employees of not being able to cope with the demands of their work environment, with an associated negative emotional response, Policy Journal: Workplace stress and fatigue management (2007) The present research was about the impact of workplace stress on employee performance. The research was a comparative study of Public & Private sectors of Pakistan. The aim of the research was to find out what workplace stress is, and what its impact on the employee’s performance is. To conduct the research both the primary as well as secondary data was collected. For the secondary data, articles and researches on the internet were consulted. The methodology used for this research is questionnaire containing 30 items, based on Likert scale .Correlation and regression, moderated has been applied for data analysis. Eight banks have been selected including National Bank of Pakistan , Habib Bank Limited, Bank Alfallah, State Bank of Pakistan, Askari Bank, MCB, Al-barka Bank, Royal bank of Scotland( RBS), Silk Bank From the research it has been concluded that the workplace stress influences the employee performance negatively and the comparison concluded that in the working environments of Pakistan the government employees are more stressed out than the private employees with a higher impact of it on their performances and based on these results few recommendations have been drawn.