Impacts of Performance Appraisal System : Comparative Study of PTCL and Mobilink

Abstract

This study aims to compare the difference of appraisal systems in public and private sector and its impact on employees. The finding shows clear impacts of performance appraisal on employees. Employees of private sector are motivated and loyal to organization because they receive proper feedback of their work and organization focus of employees development, where as public sector’s employees are less motivated or some of them are de-motivated as they feel that organization is not loyal to them and they are not fairly evaluated and even they don’t know on what basis they are being appraised. The study is conducted in only two organization of Pakistan Telecom Industry in Islamabad. The sample size is 15 consist of four females and eleven males.This Performance appraisal should be based on job analysis, job description, and job specifications,In which Informal Performance Appraisal continually feeding back to subordinates information regarding their work performance and where as Formal Performance Appraisal,formalized appraisal process for rating work performance, identifying deserving raises or promotions, and identifying those in need of further training. Results supported the HR-Performance conceptual model by showing significant impact of Human Resource Management practices on job performance. analyses were used to refine and increase the accuracy of four independent variables of HR practices, one intervening variable conforming to their relationship and impact on dependent variable job performance. Overall, the independent variables explained the positive variations in the dependent variable of job performance followed by the intervening variable, Recruitment. In addition, other statistical tools were also used to analyze the opinions of employees to ascertain differences in various regulatory authorities in relation to size and sector. The results revealed that importance of PA has a positive relationship with job performance in all regulatory authorities where it has a negative relationship.