Abstract:
This research work is based on the E-banking technology in which customers can access more
accurate, quicker and rapid banking services from the computerized banking system. This system
has also been adopted by the international banks as well as by the local banks in Pakistan to give
efficient services to their elite customers. The purpose of our research work is carried out to
unlock the significance that Pakistani banks are connected with this type of e-banking
technology that is being implemented by the banks for providing the electronic services to the
customers and in what extent this technology is relevant to customers and what are its related
benefits. This research work will also help to determine the future trends of E-banking services
in Pakistan. This research is also based on the comparison of the E-banking services in terms of
cost and facilities offered by two local banks namely Muslim Commercial Bank (MCB) and
United Bank Limited (UBL).