The effects of employee development programs on employee retention and job satisfaction in Telecom sector of Islamabad

Abstract

This research analyses the significance of employee development programs on employee retention and job satisfaction. It also takes business success into consideration. Employees are a great asset of any organization and the success of any industry is dependent on its human resources. Companies need to invest in on-going employee development programs in order to both retain their employees and to be successful in the market. The study investigates the value employees place on development programs, the likelihood that employees will stay with a company, the types of development programs offered by different companies, and the benefits these programs have to the organizations. The method of this research project consisted of analysis of questionnaires that were filled by the randomly selected employees of five major telecom companies of Islamabad. The data was then complied and illustrated through tables and figures consisting of a blend of column and pie charts which were then interpreted for more clarification and understanding of the outcomes of the research. The study determined that training and development increases employee satisfaction and is significant in an employee’s decision to stay with the organization he is working for. It also indicated that the impact of training decreases without the organizational culture to support employees in the development process. The key point is that companies must put the utmost value on their human resources and develop a culture and practices that show that type of commitment. People need to feel like they are making a significant difference to business success or they will run out of reasons to do their jobs well.