Abstract:
In an organizational setting, Interpersonal conflict is considered as workplace stressor
which means that conflict related to work context in one factor that creates stress in
organization and it is drastically related to job stress. According to different studies,
conflict known as the stressor which means, it constantly related to perception of
organization politics. It is important to highlight the issue of interpersonal conflict in an
organization environment as it can harm the relationship of the employees internally and
externally. Two dimensions are discussed in the study to explore the impact of
interpersonal conflict on organization’s performance: interpersonal conflict with one’s
supervisor and interpersonal conflict with co-workers. To meet the objectives of this
study, interpersonal conflict with the supervisors is elaborated in a way that it’s a stress or
divergence between employees and supervisor’s relationship. Interpersonal conflict with
the supervisors generically happens due to diverse workplace issues like, scarce
resources, work pressure, favoritism, job clashes or confusion about the job description as
well as the wrong directions regarding the execution of various work relevant
assignments. Interpersonal conflict with co-workers also arises due to clashes between
coworkers’ attitudes, harassment behavior, antagonism, or clashes in the objectives of
coworkers are found to be a widespread dilemma. The purpose of the study is manifolds.
Firstly, this study investigates the direct relationship of interpersonal conflict and job
stress then it falls into investigating the direct relationship between interpersonal conflict
and perception of politics. Secondly, explore moderating role of psychological capital in
relation with interpersonal conflict and job stress. And lastly the combination of all the
variables is correlated to investigate the moderating effect of psychological capital in
relationship between interpersonal conflict and perception of politics. Conflict needs to
be highly focused in country like Pakistan as the current economical conditions are not
good and facing inflation due to which organizations are not making enough profits.
Therefore, this paper aims to study the relationships between these conflicting factors and
its effect on organization’s performance overall, within the context of Oil and Gas
Development Limited.
