Training Development and Retention of Informal Restaurant Employees

Abstract

This research “Training, Development and Retention of Informal Restaurant Employees” will help in identifying major problems faced by employees working in this industry which affect their productivity. There are three independent and eight dependent variables over which complete research is being carried out. Independent variables are Training, Development and Retention whereas dependent variables are performance, efficiency, productivity, career development, personality development, skills development, employee loyalty and customer satisfaction. This research will help in creating awareness among employees as well as employers about their rights and modern trends and techniques in order to increase productivity of employees and profitability of restaurant industry. Questionnaires, direct observations and personal interviews were conducted from employees working in these restaurants in order to gather relevant (mostly primary) data. This research would have positive impact from employee as well as employer perspective. It would create awareness among employees about their basic rights like job security and they might get register themselves with government departments like EOBI. From employer perspective it would create awareness about Training, Development and Retention and by implementing these in their restaurants they can gain more profit and can retain their efficient and loyal employees.