Abstract:
The core objectives of the study were to evaluate the level of organizational commitment
in selected industry (telecom) in Pakistan, and to examine and spot the factors that
correlate and predict the organizational commitment. The sample for this study
comprised of 50 employees taken through random sampling of various organizations of
the industry. The results proved that majority of employees had high level of
organizational commitment and were truly loyal to their organization. All the
organizational practices appeared to be strong predictors of organizational commitment
where as from the four personal characteristics two f them (position and education)
appeared to be the predictors if the organizational commitment and the remaining two of
them (age, tenure) did not prove to be directly associated with the organizational
commitment. From all the predictors dimensions of organizational practices came out to
be the most significant predictor of organizational commitment. The research proved that
the most valued dimension of organizational commitment predictor was perceived
competence development of the employee in the organization, followed by procedural
justice, distributive justice, organizational support being provided to the employees, and
autonomy or empowerment given to the employees by the organization. The
responsibility of the organization and the management of the organization is, hence, to
keep a record of these aspects and respond to them in an appropriate manner to increase
organizational commitment in their employees.
