Abstract:
Research has shown that performance of employee depends on many factors, like personal
abilities, skills, communication, cooperation, mutual trust, and group cohesion. This show that
individual as well as group factors affect performance. These factors increases the efficiency and
productivity of any employee. And also make the employees more satisfied. Researches illustrate
that effectual and well-organized communication, mutual trust among employees, and cohesive
work unit positively relates to the job satisfaction, performance and positive attitudes of
employees.
A study by University Of East London shows that the concept of communication is
immeasurable. Other factors are also related to effective communication. Communication will
help employees to build relationship, collaborate effectively at work place and work as cohesive
unit. It explains that employee communication is; infect exchange and clear provision of
information, commands and directions between management and employees. And it makes the
organization to work properly and employees to be well aware about their responsibilities and
duties and hence they can perform in a much better way. (University of East London, 2009).
This thesis develop a model based on general sociological research literature and several
arguments that will further explains the relationship between communication and performance of
employee and how other factors like relationship building, collaboration, cohesion affects
employee performance .
The research goal is to verify if factors like communication, collaboration, relationship building,
and cohesion affect the performance of employee positively or negatively. Hypothesis regarding
the relationship between employee performance and communication and other factors are tested
using data from 273 employee working in different companies.
The main contribution of this thesis is the significantly stronger support for the notion that
effective communication positively affects employee performance. We will give special
emphasis to research investigating factors that influence the performance of employees at work
in organizations. Several performance-relevant factors are considered, including relationship
building, communication, collaboration, and cohesiveness. We will compare the variables for
teams, highlighting the progress that has been made, suggesting what still needs to be done.
