Abstract:
This research project discusses the relationship between inventory management practices and operational performance at Tech Rover Pvt. Ltd., an Islamabad-based communication-equipment supplier. Products: The company provides the most comprehensive range of products, such as walkie-talkies, repeaters, CCTV systems, industrial communication kits (like intercoms, call stations, emergency telephone systems, etc.), scanners, alarm systems, mobile jamers, and solar equipment. As part of various sectors security, education, mining, government departments, and sugar mills, as well as maritime, among others—the company needs a trusted and powerful inventory method. The study employs a mixed-method research design, which involves the use of quantitative surveys among the customers and qualitative interviews as well as a visit to the warehouse. The analysis of data indicates that at Tech Rover, the inventory accuracy is about 65, which results in frequent stockouts (5-6 times a month), slow forecasting process, and delays due to the lead times on supplies and customs. In spite of this, the customer satisfaction is high on the quality of products and after sales. The project is aimed at targeting some of the few weaknesses of operations that include the paper recording and ordering system, semi-organized storage in the storeroom, online order problems with Gaines soft and excessive reliance on LGRS communication. It proposes embracing an electronic inventory management system, superior forecasting instruments, arranged warehouse enhancement, and supplier planning that is corrected of bugs. The new improvements will also contribute to a reduction in stockouts, cash flow optimization, increase in customer satisfaction rates, and operation predictability. When put into practice, these recommendations will provide Tech Rover with a better opportunity to achieve its strategic goals to be the biggest provider of communication equipments in Pakistan and the exclusive dealer of the products of leading international brands.
