Passive Leadership and Job Performance: Sequential Mediation of Emotional Exhaustion and Creativity, Moderated by Affective Commitment

Abstract

This research examines the impact of Passive leadership on emotional exhaustion with the moderating effect of affective commitment and its impact on job performance with the mediating role of creativity to find out that how these variables alter the employee behaviors at workplaces. Research shows that many bankers are facing emotional exhaustion that hiders their creativity and exploits their performance at job. The main reason behind this exhaustion is the passive behavior of their leaders that eliminates the management support to the employees. The inquiry included 250 professionals from public and private banks of Lahore, Pakistan. Passive leadership scale and subscales of emotional exhaustion, affective commitment, creativity, and job performance were administered. Based on the hypothesis a strong correlation was found among the above-mentioned variables. The current study revealed that passive leadership at work not only prevailed among different Pakistani banking professionals on severely alarming levels but has significantly contributed to developing emotional exhaustion and impacted their job performance negatively.