Abstract:
This research examines the impact of Passive leadership on emotional exhaustion with the
moderating effect of affective commitment and its impact on job performance with the
mediating role of creativity to find out that how these variables alter the employee behaviors at
workplaces.
Research shows that many bankers are facing emotional exhaustion that hiders their creativity
and exploits their performance at job. The main reason behind this exhaustion is the passive
behavior of their leaders that eliminates the management support to the employees. The inquiry
included 250 professionals from public and private banks of Lahore, Pakistan. Passive
leadership scale and subscales of emotional exhaustion, affective commitment, creativity, and
job performance were administered. Based on the hypothesis a strong correlation was found
among the above-mentioned variables. The current study revealed that passive leadership at
work not only prevailed among different Pakistani banking professionals on severely alarming
levels but has significantly contributed to developing emotional exhaustion and impacted their
job performance negatively.
