A Comparative Study of the Satisfaction of Pakistani Employees with HR Practices of Chinese and Western MNEs

Abstract

The objective of this study was to compare human resource practices between Chinese and Western multinational companies (MNEs) operating in Pakistan, and to analyze the differences in employee satisfaction under different HR policies. The research questions were designed to determine the impact of independent variables on the dependent variable. A comprehensive questionnaire, adapted and customized for the study, was used to gather data from employees of the telecommunication sector in Pakistan. The sample size comprised of 210 employees from four different departments, with a gender distribution of 72% male and 28% female. The questionnaire consisted of multiple questions for each variable, including demographic questions. No missing values were found in the collected data, which was analyzed using regression and ANOVA analysis. The results revealed that there was a significant relationship between the independent variable of job satisfaction and the dependent variables of recruitment and selection, performance appraisal, and compensation and benefits. Additionally, the study tested the reliability of the data, and the Cronbach alpha value was significant, indicating interscale reliability between the different questions. The significance of this study lies in its comparative analysis of employee satisfaction with HR practices in Chinese and Western MNEs operating in Pakistan. The findings of this study can be useful for companies doing business in Pakistan, decision-makers, and academics researching the impact of foreign investment on the nation. The study concludes that the HR practices followed in Chinese and Western MNEs differ, resulting in varying impacts on employee satisfaction levels of Pakistanis working in these companies.