Workplace Cyberslacking: Role of Organizational Commitment, Group Identification and Desirability for Control Among Telecom Sector Employees

Abstract

The current study aimed to find out the role of organizational commitment, group identification, desirability for control, cyberslacking intentions and cyberslacking behavior among telecom sector employees. Data was collected from telecom offices in Rawalpindi and Islamabad. The sample size was 250 including male (n = 138) and female (n = 112) . The instruments used to measure the constructs in the study were Organizational Commitment Questionnaire (Alan & Meyer, 1990), Group Identification Scale (Sani et al., 2015), Desire for Control Scale (Uziel & Baumeister 2017), Cyberslacking Intention Scale (Askew, 2014) and Cyberslacking Scale (Blanchard & Henle.2008; Askew et al., 2104). After analyzing the reliability of the scales, Confirmatory Factor Analysis was done to find out the efficacy of measurement models. Next, Correlation analysis was conducted that showed that there exists significant positive relationship between cyberslacking behavior with cyberslacking intention and desirability for control, while significant negative relationship was indicated between organizational commitment, group identification and cyberslacking behavior. Mediation analysis were done to find out the mediating role of cyberslacking intention between the factors and cyberslacking. It was found that cyberslaking intention had mediated the relationship between organizational commitment and cyberslacking. ANOVA was conducted to investigate the differences in study variables on the basis of education and work setting. Results indicated that differences exists in cyberslacking and affective detachment on the basis of education and in cyberslacking behavior and cyberslacking intention on the basis of work setting. In addition, t test analysis showed that significant differences exists cyberslacking and loyalty on the basis of job characteristics. Limitations and further suggestions were also documented.