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Browsing Department of Business Studies (BUIC) by Author "Ejaz Haseeb Dhillon, 01-122072-038"
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Syed Muhammad Faraz Hussain, 01-122072-140; Ejaz Haseeb Dhillon, 01-122072-038; Asrar Ahmed Shaheen, 01-122070-026; Khurram Nisar, 01-122072-61
(Bahria University Islamabad Campus, 2009)
This research project highlights the importance of employees training regarding Customer Relationship Management (CRM) in the context of Pakistani telecom sector (Ufone). The report will first present the current situation ...