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Browsing Department of Business Studies (BUIC) by Author "Ch Arsalan Arshad, 01-221211-019"
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Ch Arsalan Arshad, 01-221211-019
(Business Studies BU E8-IC, 2022)
The purpose of this study is to assess electronic service quality (E-SQ) and its quality attributes in Pakistani e-commerce using a scale adopted from Khan et al., (2020). Moreover, the study also establishes a relationship ...