Impact of Behavioral Factors That Encourage Online Buying of Electronics (A study of Twin Cities market)

Abstract

The purpose of the study is to establish similarities between impact of behavioral factors that encourage online buying of electronics (A study of twin cities market). The purpose of this study is to investigate the sub dimensions of behavioral factors that play a role in online buying for products these factors are Perceived benefits, Easy to Use, Perceived Reliability and Customer Satisfaction. There are so many variables the attracted to this study. Moreover, the importance of each factor is also defined for this study. Quantitative research approach used for this study and collect information with the help of questionnaire design. The questionnaire has been divided into sub sections. Section A relates to the general demographic section and other sections contain the variable based questions designed like brand love, customer satisfaction and words of mouth. A total of 150 respondents were contacted. Analyzing has been done with the statistical methods though SPSS software. Tables and their analysis were used in descriptive analysis and regression method has been used in inferential analysis so that hypothesis can be tested easily. These methods have been selected to know more about the topic in detail and according to the nature of the topic.