Investigating Job Insecurity’s Impact on Employee Productivity in Pakistan’s Telecom Sector : The Role of Knowledge Hiding Behavior and Top Management Support

Abstract

Current study aimed to assess the impact of job insecurity on employee productivity in Pakistan’s telecom sector with knowledge hiding behavior playing the mediating role and top management support acting as moderator. This study used job insecurity as independent variable and knowledge hiding behavior as mediator. Top management support was used as moderator and employee productivity was considered as the dependent variable. Employees working in telecom sector of Pakistan were the study’s targeted audience for exploring the connections between the aforementioned variables. Present research has utilized quantitative research design based on primary data, as a questionnaire was distributed to 250 participants (employees working in telecom sector of Pakistan) during survey to collect data and establish the relationship between the research variables. Data collected from respondents was analyzed using SPSS software with the help of statistical tests (correlation, regression, mediation, and moderation analysis). Findings of correlation and regression analysis have proved the negative impact of job insecurity and knowledge hiding behavior on employee productivity in Pakistan’s telecom sector. Moreover, findings of correlation and regression analysis have proved the positive impact of job insecurity on knowledge hiding behavior in Pakistan’s telecom sector. Additionally, mediation analysis has proved significant mediating role of knowledge hiding behavior in relationship between job insecurity (independent variable) and employee productivity (dependent variable) in telecom sector of Pakistan. Finally, moderation analysis has proved significant moderating effect of top management support in relationship between job insecurity (independent variable) and knowledge hiding behavior (mediator) in telecom sector of Pakistan.