Abstract:
This quantitative study examines the complex dynamics of work-family conflict among women in the telecom industry, aiming to measure the challenges they face in balancing career and family responsibilities. The research incorporating quantitative insights to guide the development of a structured quantitative survey. The research focuses on understanding the moderating effect of work-family conflict on personal well-being and exploring the mediating role of familial support and supervisor support. This conceptual framework is based on a comprehensive review of the developing literature on work-family conflict research, including historical perspectives and contemporary research. The study utilized established scales to measure well-being, focusing on measures of endurance and emotional exhaustion as quantitative indicators of the impact of work-family conflict. Through a survey designed for women in the telecommunications industry, the study aimed to collect quantitative data to statistically assess and provide critical information on the prevalence and severity of work-family conflict and its impact on the effectiveness of family and supervisor support. The purpose of the study was to measure the extent to which work-family conflict affects wellbeing, to determine how family support moderates this relationship and how supervisor support moderates its effects. The findings contribute to the empirical understanding of work-family conflict in the telecom industry, providing data-driven insights and guidance on more supportive, evidence-based strategies for creating a sustainable business environment.
