A Case Study On Reasons For Delays & Reducing Effectiveness Of (IT) Projects Implementation In Public Sector Of Pakistan-Electronic Government Directorate (EGD)

Abstract

Application of Information and Communication technology and systems over the decades has made positive impact and hence encouraged the Governments to make substantial efforts to invest in the application of Information Technology, initially, to improve its internal working and later, to facilitate the public by providing better access to the services it provides. In Pakistan EGD is the custodian of taking care of implementing different ICT projects in public sector. EGD is working on various ICT projects for the automation of public sector organizations. This case study is targeted in developing collective wisdom gained during implementation of these projects affecting the timely delivery and effectiveness of these projects. This study has been taken in hands by reviewing monitoring reports of nine projects handled by the EGD. The conclusions and findings would help in nailing down the exact impediments that projects faced and which reduce the efficiency & impact of project implementation & efficiency.