Assessing the Impact of Servant Leadership on Employee Engagement through the Mediating Role of Self-Efficacy in the Pakistani Banking Sector

Abstract

Servant leadership is a leadership style that emphasizes serving and supporting employees to enhance their well-being and development. Employee engagement refers to the level of commitment, dedication, and involvement employees have towards their work and organization. Self-efficacy relates to an individual's belief in their ability to accomplish tasks and achieve desired outcomes. This study aimed to explore the impact of servant leadership on employee engagement within the Pakistani banking sectors which includes bank al Falah, NBP and UBL. Additionally, it examined the potential mediating role of self-efficacy in this relationship. The data are collected through surveys or interviews to assess servant leadership behaviors, employee engagement levels, and self-efficacy perceptions among banking sector employees in Pakistan. The findings of the study may shed light on the influence of servant leadership on employee engagement and how self-efficacy could mediate this relationship. Understanding these dynamics can contribute to improving leadership practices and enhancing employee engagement levels within the Pakistani banking sector. Now a days, many organizations are focusing to adapt such kind od leadership styles to enhance their employee’s skills and show them a way how to create new ideas in order to solve a problem. The motivational leadership style who gives inspiration towards their employees and help them whenever they seek help or motivate them through their tasks, it will enhance the employee’s motivation towards their work and give them some benefits and relaxation so they will work with full of energy and complete their particular tasks in a specific period of time.