Linking Social Exclusion and Employee Attitudes through Non-Monetary Motivation and Job Connectedness: A Moderated Mediation Model

Abstract

The prevalence of social exclusion in the workplace has been a topic of contention, leading to increased research interest in understanding its potential effects. This study aims to expand the existing theoretical framework of social exclusion by examining its connection to emotional commitment and intention to quit, focusing on the concept of job connectedness. Drawing on timelagged data from Pakistan, we apply the theory of job connectedness to validate that workplace exclusion diminishes the development of job connectedness. As a result, this reduction in job connectedness undermines emotional commitment and increases the likelihood of employees intending to quit. Additionally, our findings indicate that the negative impact of social exclusion on job connectedness is amplified when non-monetary motivation is high, as opposed to low. We discuss the theoretical and practical implications of these findings and propose directions for future research.