IMPACT OF TRANSACTIONAL LEADERSHIP ON CONTEXTUAL PERFORMANCE WITH MEDIATING ROLE OF TEAM-MEMBER EXCHANGE AMONG PHARMACEUTICALS EMPLOYEES IN KARACHI, PAKISTAN

Abstract

Purpose: The main purpose ofthis study is to investigate the impact oftransactional leadership style on the contextual performance ofemployees with the mediating effect ofteam-member exchange amongst employees working in pharmaceutical sector ofKarachi, Pakistan. Methodology & Design: The methodology included quantitative, deductive and explanatory research approach via employing convenience sampling technique to gather data from respondents with a sample of 255 and congregated data was analyzed through using SPSS and Smart PLS. Findings: The study found out that the impact oftransactional leadership on contextual performance of employees was positive and significant whereas team-member exchange positively and significantly mediated the relationship between transactional leadership and contextual performance. Limitations: Limited number ofresponses and pharmaceuticals were selected due to convenience sampling technique. There could be a possible biasness as the study was dependent upon the responses ofthe participants solely. Recommendations: It is recommended for the leaders and managers of the pharmaceutical firms to adopt transactional style of leadership to improve the contextual performance of employees via encouraging positive exchanges with team members to synergize each others performances.