Abstract:
Purpose
This research strives to study the predictors of innovation performance and in-role
performance existing in the hospitality industry of Karachi, Pakistan.
Methodology & Design
A Quantitative approach was used for the collection of data. A sample of 216 responses was
analyzed by making use of PLS-SEM through SmartPLS version 3.2.9.
Findings
The research findings unveil that rationalized hiding, evasion hiding, and playing dumb are
effected positively by inteipersonal conflicts respectively. In-role performance and
innovation performance is negatively impacted by rationalized hiding and evasive hiding.
Playing dumb negatively effects in-role performance, however, it positively effects on
innovation performance. The results exhibited that rationalized hiding is significantly
influenced by interpersonal conflicts.
Limitations
The conclusions ofthe research findings should not be considered generalized because it was
conducted in a particular city, Karachi, Pakistan.
Recommendations
Managers should be encouraged to instrument a motivating system that may assist them to
rationalized hiding. Organizational lower interpersonal conflicts that would ultimately reduce
system should reward the team overall for success instead of merely rewarding an individual
member ofthe group.
