Workplace Social Exclusion and Cyber Slacking: A Moderated– Mediation model

Abstract

This study examines the link between workplace social exclusion and cyber slacking, based COR theory. Psychological distress is verified as a mediator between workplace social exclusion and cyber slacking and favorable environment conditions are forecasted as a moderator which effects employee’s response to workplace social exclusion in the Pakistan banking sector. The study, when taken as a whole, delivers a better understanding of to what degree and how workplace social exclusion influences cyber slacking. The discoveries will be helpful for the managers in developing strategic plans to control both unwanted phenomena at work. The research model consists of 6 hypothesis. To collect data, around 387 survey questionnaires were shared with the employees of 5 branches of each of the 4 Pakistan banks. The data that generated from the questionnaires was used to test the 7 hypotheses through SPSS software. Findings indicate that there exist significant correlation among study variables as proposed by hypothesis. Moreover, although psychological distress partially mediate the relation, moderated mediation as proposed by hypothesis does not exist