Impact of Work from Home on Job Stress, Employee Productivity, and Work Life Balance among Female Workers in Pakistan: Supervisor Support as a Moderator

Abstract

The primary goal of this study is to thoroughly investigate the effects of work from home on job stress, employee productivity, and work-life balance in the perspective of Pakistan's telecommunications industry, with supervisor support serving as a moderator. The goal of the study is to ascertain the impact that these variables have on Pakistan's female telecom workers. To successfully accomplish this goal, the study first provides a thorough and logical overview of the earlier research on the subject. Second, the current study uses a combination of descriptive and explanatory research and adheres to a quantitative, and cross-sectional approach. The target demographic is only the female employees who work in the corporate offices of Pakistan's four largest telecom companies, and the analysis is conducted on an individual basis. Two hundred and seventy-nine respondents, chosen using the probability sampling technique, make up the study's sample size. Self-administered questionnaires are the only tool used to gather data from participants in a survey research approach. The acquired data are subjected to descriptive statistics analysis, reliability analysis, correlation analysis, and regression analysis using SPSS software in order to test the given hypotheses. According to the findings of this study, work-from-home practices have a considerable, negative influence on employee productivity and work-life balance. However, Work from Home has a significant but positive impact on Job Stress. Furthermore, the findings indicate that Supervisor Support positively moderates the relationship between Work from Home and Job Stress, Employee Productivity, and Work Life Balance, respectively