Abstract:
Globalization has expanded the competition up to an incomparable level, quality standards are
considered as extant tools in modern industry. Only the product, process and services that
come up to the benchmarks of the quality standards survive in global market competition.
Organizations employee quality standards like ISO, Total Quality Management (TQM), Six
Sigma, Lean practices like Just In Time (JIT), Kaizen, Quality Function Deployment (QFD) to
improve their performance and to accomplish organizational objectives in efficient and
effective manner. Innovations and advancements in the field of science and technology have
enhanced the global competition for the quality of the products. Electronics industry is the
fastest flourishing and ripens industry of present era. To compete with this tremendous
competition in field of electronics industry, quality standards are the fundamental striving tool
for any electronics organization. Electronics Industry holds a significant position in the
development of country. As an established electronics industry would escort toward
development of other sectors and will eventually result in surge in overall advancement. Some
of the developing countries, like Pakistan lag in electronics sector due to lack of
implementation of quality practices and standards. Deficiency of standardized processes leads
to low quality product which fails to sustain the global demand and competition. This study
focuses on implication and analysis of quality standards in electronics sector in twin cities that
of Islamabad and Rawalpindi, Pakistan via different electronic organizations, firms. This
research study involves developing an understanding of quality standard for electronics
industry, investigation of critical factors and challenges faced by electronics sector and
selection of appropriate standard according to the nature of critical factor and OC. In this
empirical study is conducted via comprehensive survey based analysis of electronics
organizations of Islamabad and Rawalpindi to construe conclusive results. Further this study
aims to provide valuable contribution in determining importance and impact of quality on
electronics industry of Pakistan. It is an attempt and initiative in direction of improving quality
standards, practices and culture in electronics sector of Pakistan.