Abstract:
Maintaining employees’ level of job satisfaction by providing organizational support is a
critical issue faced by organizations. The objective of this research is to highlight the
importance of perceived organizational support in engineering firms. Job dissatisfaction, low
commitment and turnover are among the painful issues of organization. In the world of tough
competition, organizations try to facilitate their employees with health benefits, medical
allowances, social support, awards, recognition and compensation, so that they may retain their
workforce. The purpose of this study is to elaborate the importance of perceived organizational
support provided by organization as a whole and its top management so that employees may
get satisfied with their jobs. Based on 42-item questionnaire, to be filled by a sample of 250
employees from electrical and electronics manufacturing firms of Islamabad/Rawalpindi
Pakistan, the predicted hypotheses are tested. The study uses non-probability convenience
sampling for data collection. The empirical investigation of data suggests that management
should take measures in providing moral and practical support to their employees to raise their
level of satisfaction, commitment and retention towards respective organizations.
