Abstract:
Every year, more than 400 billion dollars is spent on marketing campaigns. It is
a common practice to promote diverse customer goods through advertising campaigns
in order to boost revenues and consumer awareness. The effectiveness of business investments in marketing campaigns is entirely dependent on consumers’ willingness and
ability to describe how they feel after watching an advertisement. Conventional marketing techniques (e.g., television commercials and newspaper ads) are unaware of human
emotions/response while watching the advertisements. Traditional advertising techniques
seek to govern the consumer’s opinion toward a product, which may not reflect their actual behavior at the time of purchase. It is probable that advertisers misjudge consumer
behavior because predicted opinions do not always correspond to consumers’ actual purchase behaviors. Neuromarketing is the new paradigm of understanding customer buyer
behaviour, decision making as well as the prediction of their gestures for product utilization through an unconscious process. The field of neuromarketing has gained traction as
means of bridging the gap between traditional advertising methods that focus on explicit
consumer responses, and neuromarketing methodologies that focus on implicit consumer
responses. Choice prediction allows it to figure out what buyers really desire about the
product. Neuroscience information can be used in neuromarketing to know the behavior
of a consumer with the help of brain activity using EEG signals. EEG-based preference
recognition systems focus on three key phases. In previous studies, researchers did not
focus on effective preprocessing and classification techniques of EEG signals, so in this
study, an effective method for preprocessing and classification of EEG signals is proposed, using deep learning to determine the choices of consumers for various products by
measuring their “liking” and “disliking” as neuromarketing applications. The proposed
method involves effective preprocessing of EEG signals by removing noise and a synthetic
minority oversampling technique (SMOTE) to deal with the class imbalance problem.
The dataset employed in this study is a publicly available neuromarketing dataset. The
dataset consists of EEG data recordings taken from 25 participants, shown different sorts
of products. The responses of customers were recorded in terms of likes and dislikes.
Automated features were extracted using a long-short term memory network (LSTM)
and then concatenated with handcrafted features like power spectral density (PSD) and
discrete wavelet transform (DWT) to create a complete feature set. The classification
was done using the proposed hybrid classifier that optimizes the weights of two machine
learning classifiers and one deep learning classifier and classifies the data between like
and dislike. The machine learning classifiers include the Support Vector Machine (SVM),
Random Forest (RF), and Deep Learning Classifier (DNN). The proposed hybrid model
outperforms and achieves an accuracy of 96.89% among other different classifiers like
RF, SVM, and DNN. In the proposed method, accuracy, sensitivity, and specificity were
computed to evaluate and compare the proposed method with recent state-of-the-art methods.