Abstract:
Purpose: The aim ofthis research is to study the impact oftechnology, workforce diversity
and globalization on the human resource management practices in banking sector
(commercial banks) especially the private sector ofKarachi, Pakistan.
Methodology & Design: The sample size that was chosen by my supervisor was 250 and
out ofwhich 255 questionnaires were filled online. Data was collected from banking sector
(commercial banks) especially the private sector in Karachi, Pakistan. The questionnaire
contains 15 questions with the Likert rating scale. The data was analyzed through using
IBM SPSS software version 22.
Findings: The results show that technology, workforce diversity and globalization they all
have a positive impact on human resource practices
Limitations: This research is based on the service sector also banking sector only because
time was the main constraints for this research. So, other industries and regions are still
untapped.
Recommendations: Organizations need to be focus on following the different upcoming
trends like work from home, employee wellness programs and artificial intelligence and
machine learning etc. Also need to work on their human resource management practices